Partially updates a conversation. Use this to mark conversations as read/unread, change status, update categories, or reassign agents. Metadata is merged (not replaced) when provided.
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Conversation UID.
All fields are optional. Only provided fields are updated.
Mark the conversation as read (true) or unread (false).
Conversation status.
draft, active, archived, closed Subject line.
Triage categories. Replaces existing categories when provided.
Assigned agent UID.
Associated party UID.
Channel-specific metadata. Merged with existing metadata (not replaced).