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When the Slack integration is connected and an agent has the Slack tool type enabled, it can interact with your workspace programmatically — sending messages, discovering channels, and looking up users — all without manual intervention.

Available tools

Send message

Post a message to any channel the bot belongs to, or send a direct message to a specific user. Supports threaded replies.

List channels

Discover public and private channels the bot can post to. Useful for routing notifications to the right place.

List users

Look up active workspace members by name or email. Helpful for resolving who to notify or mention.

How to enable

1

Connect Slack

Make sure the Slack integration is connected for your organization. See Installation if you haven’t done this yet.
2

Open agent configuration

Navigate to Agents in the Exante web app and select the agent you want to configure (or create a new one).
3

Add the Slack tool type

In the agent’s Tools section, click Add tool and select Slack. Save the agent.
4

Activate the agent

Set the agent status to Active. The agent can now use Slack tools during its runs.

Behavior notes

BehaviorDetail
Direct messagesWhen the agent targets a user ID (e.g. U012ABCDEF), it automatically opens a DM conversation before sending.
Channel membershipThe bot can only post to channels it has been invited to. Use /invite @Exante in any channel to add it.
Result limitsChannel and user lists are capped at 1,000 results. For most workspaces this covers every channel and member.
Token revocationIf the Slack token is revoked or expires, the agent receives a clear error and the integration is automatically marked as disconnected. Reconnect from Settings > Integrations.
Archived channelsArchived channels are excluded from the channel list.
Bot and deactivated usersBot accounts and deactivated users are excluded from the user list.